Support

Need help with Reswap? We're here for you. Choose your preferred way to reach us:

Email

For any questions or support inquiries, reach out to us by email.

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Common Questions

How do I delete my account?

Open the Reswap app, go to Profile → Settings, scroll to the bottom and tap "Delete Account". This will permanently remove your account and all associated data.

How do I cancel my subscription?

Go to Settings on your iPhone → tap your Apple ID → Subscriptions → Reswap → Cancel Subscription. Your access continues until the end of your billing period.

Why isn't my swap working?

Make sure you have clear face and body selfies uploaded. The AI works best with well-lit photos where your face is clearly visible. Try updating your selfies if swaps aren't looking right.

How many free swaps do I get?

Free users get 1 swap per month, on top of the first one you make when you try the app. Reswap Plus subscribers get 20 swaps per month. You can also purchase bonus packs of 20 swaps that never expire.

What photo formats are supported?

Reswap supports JPEG, PNG, and HEIC photos. For best results, use well-lit photos with clearly visible faces. Photos are automatically compressed to ensure fast processing.

Is my data safe?

Yes. Your photos are stored securely and are only accessible to you. We use end-to-end encryption for uploads, and you can delete all your data at any time from the app settings.

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